Product knowledge is a driving force behind your sales team’s success. When your team knows your products - all of your products - they’re able to: communicate effectively with your buyers; create excitement around your products and services; boost your buyers’ confidence in your products and business, and; easily relieve objections buyers may have.
“Just in time” training typically means giving people access to content at the moment of need. Google Search delivers just in time content every day. The value is that it provides learning satisfaction at the point of need. So when your staff can’t remember the specifics of a certain regulation, they have access to resources that help them find the answer to their question. Access to content on demand is an invaluable part of a learning strategy, especially when formal training is infrequent or difficult to access.
What makes good training in the corporate learning world? There are many forms of corporate learning and e-learning, and many options are a good thing, but sometimes that much choice can be overwhelming and tricky. For starters, let’s identify two differing strategies and see what comes out. This time we’ll explore microlearning versus Adaptive Learning.
“Scrap learning” refers to any corporate learning and training that doesn’t end up applied to work. In the training and work education worlds, there is a ton of scrap learning. You’ve most likely experienced scrap learning yourself.
Unfortunately, everyone has.
In the late 1990s the term e-learning first came into existence. Since then the evolution of e-learning has seen the advent of blended learning, learning as a form of talent management, and the rise and (now) the decline of the learning management system (LMS). Now we’re in the age of continuous learning. But what does this mean for the future of e-learning?
When we talk about artificial intelligence in pop culture, we tend to think about robots, and usually evil ones. But how often, when we think about AI, do we think about how artificial intelligence could help us learn?
Which is better: e-learning or classroom instruction? It’s a question Learning and Development (L&D) has been asking since e-learning first came on the scene two decades ago. We’re ready for an answer. So let’s break down both options.
When you log on to an online retailer, like Amazon, one of the first things you’ll see are recommendations for future purchases. If you purchased a certain brand of stroller, Amazon might suggest you take a look at the brand’s car seats, as well. Online retailers keep track of what you bought so that they know what you might like in the future, providing a more personalized shopping experience in the process. And no surprise - customers love this feature because it shortens the time it takes them to shop, and helps them shop more effectively.
The learning function has two purposes: to deliver business impact by training employees, and to prove that the training has impact.
According to a study conducted by Training magazine, companies averaged 53.8 hours of training per employee in 2015. That’s 13 hours more than in 2014. But how do we know that adding more time to the learning achieved better results?